WEBCAST - This webcast explores the latest trends in evaluating offshore security processes and policies at large organizations. It also discusses strategies for implementing and/or updating offshore outsourcing.
Posted: August 8, 2008 | Premiered: August 7, 2008


Topics:  Business Activity Monitoring | Business Process Outsourcing | Cost Benefit Analysis | Data Security | Offshore Outsourcing | Privacy Rights | Regulatory Compliance | Risk Management | Vulnerability Management

PODCAST - Offshore outsourcing for large companies can be cost-effective if properly planned and managed. Listen to this podcast to learn five best practices for Chief Information Officer's (CIO) to meet and maintain compliance regulations when outsourcing.
Posted: August 8, 2008 | Premiered: August 7, 2008


Topics:  Best Practices | Business Process Outsourcing | CIOs | Cost Benefit Analysis | Data Security | Offshore Outsourcing | Regulations | Regulatory Compliance | Vulnerability Management

WHITE PAPER - The growing trend towards Multisourcing as the IT sourcing strategy of choice brings with it a unique set of challenges for clients and service providers alike.
Posted: August 6, 2008 | Published: August 1, 2007


Topics:  Balanced Scorecards | Business Process Management | Business Process Outsourcing | Collaboration | Outsourcing | ROI | SLA

WHITE PAPER - This whitepaper is based on an OnForce/TechTarget webcast entitled "Outsourcing Systems Management". The demand for outsourcing is discussed from the perspective of a business but not from a technology perspective.
Posted: July 10, 2008 | Published: July 1, 2008


Topics:  Benefits | Best Practices | Business Process Outsourcing | CRM | Management Service Providers | Outsourcing | ROI | Server Management | Storage Management | Systems Management

BROCHURE - Accenture helps organizations find creative ways to use enterprise software applications to become high performers and outpace the competition.
Posted: June 26, 2008 | Published: January 1, 2007


Topics:  Business Performance Management | Business Process Outsourcing | ERP | Outsourcing | SAP (Product)

SERVICE LISTING - Fiserv offers a suite of Life and Annuity Business Process Outsourcing services that insures efficiencies, accuracy and quality in the handling of your day-to-day services and processing. Our goal is to facilitate competitive advantages tha...
Posted: April 29, 2008 | Published: April 1, 2008


Topics:  Business Process Outsourcing | Customer Satisfaction | Direct Marketing | Distribution | Financial Reporting

WHITE PAPER - Hexaware's service range is designed to serve as a bridge between HR strategy, processes and technologies. Explore key components of their solutions, features, consulting services and business process outsourcing services.
Posted: April 10, 2008 | Published: April 1, 2008


Topics:  Banking Industry | Business Process Management | Business Process Outsourcing | Enterprise Portals | Human Resources Management | Human Resources Services | Human Resources Software | IT Consulting Services | Offshore Outsourcing

WHITE PAPER - Hexaware provides IT and business process outsourcing (BPO) services to banks everywhere. Explore Hexaware's key projects and features as well as market trends that have translated into large outsourcing engagements.
Posted: April 10, 2008 | Published: April 1, 2008


Topics:  Banking Industry | Business Process Outsourcing | Financial Services | Market Trends | Offshore Outsourcing | Regulatory Compliance | Risk Management | ROI | Wealth Management

WHITE PAPER - SanDisk partnered with supply chain service provider ModusLink to provide packaging, multichannel fulfillment, reverse logistics, and related services globally for all products sold through retail.
Posted: March 3, 2008 | Published: January 3, 2008


Topics:  Business Process Outsourcing | Network Design

WHITE PAPER - A key element and requirement for optimization is the ability to manage field resources.
Posted: February 28, 2008 | Published: January 1, 2005


Topics:  Advanced Planning and Scheduling Software | Application Performance Management | Business Process Outsourcing | Business Service Management | Customer Service | Field Force Automation | Hardware Maintenance Services | Outsourcing | Service Level Management | Strategic Planning

WHITE PAPER - Institutions that have already adopted BPM - such as the Metastorm BPM® customers highlighted in this report - are reaping the rewards of early adoption in the form of greater efficiency, lower costs and increased productivity.
Posted: February 19, 2008 | Published: July 19, 2007


Topics:  BPM Software | Business Process Management | Business Process Outsourcing | Regulatory Compliance | Sarbanes-Oxley

JOURNAL ARTICLE - With it staffing costs soaring --they now represent anywhere from 55% to 63% of IT budgets--companies of all sizes are looking hard at sourcing strategies to get the most for their money and meet increasing business demands.
Posted: May 11, 2005 | Published: May 1, 2005


Topics:  Business Process Outsourcing

WHITE PAPER - Governance is the holistic way HP engages in and operates within an outsourcing engagement, and it is the key to relationship success.
Posted: February 17, 2005 | Published: December 30, 2004


Topics:  Best Practices | Business Process Outsourcing | IT Governance | Outsourcing

WHITE PAPER - Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user.
Posted: January 23, 2005 | Published: January 1, 2004


Topics:  Application Performance Management | Business Process Outsourcing | Customer Satisfaction | Financial Services Industry | Service Level Management | Web Analytics | Web Applications Management

PRODUCT OVERVIEW - SoftBankWare is an integrated, on-line, banking system designed to provide the "e-platform" for the worldwide banking industry.
Posted: June 13, 2004 | Published: June 10, 2004


Topics:  Banking Systems | Business Process Outsourcing | Online Banking Services | Transaction Processing Services